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Interview Profile

• Phone interview
  • Confirm job history
  • Confirm resume information
  • Confirm references
  • Given details about the position
• Pay
• Base
• Benefit
  • Why west jet
  • One or two Tell me about a time questions from bank below

Interview Day

• Written technical test
  • Open book
  • AIM
  • CAP general
• Behavioral Questions
  • One pilot, one hr person
  • Nearly all situational questions

Interview Question Bank

Human Resource Questions

• Did you fly in on WestJet? What did you think of the experience?
• Tell us about your resume.
• Tell us about your background.
• Tell us something you think we should know.
• TMA your biggest accomplishment in life.
• TMA your biggest mistake.
• Tell us about your flying experience.
• How did you get started in aviation?
• Tell us something you like/dislike about your current job.
• What is the best/worst flying job you have had?
• What have you doe in your career to make yourself a better pilot?
• What is the best job you ever had and why?
• TMAAT you developed a personal or professional relationship at work
• TMAAT your subordinates gave you positive feedback at work
• TMAAT you reprimanded a peer or subordinate.
• TMAAT you fostered a relationship with another crew member while at work
• TMAAT you had a conflict with a coworker who resisted your instructions
• TMAAT someone did not follow your recommendation
• TMAAT you used humor to diffuse a situation
• TMAAT you disagreed with the decision of a superior
• TMAAT you had to deal with an unusual or unrealistic request
• TMAAT you refused a request
• TMAA difficult crewmember you had to deal with.
• TMAAT you saw someone do something unsafe and how you handled it
• TMAAT you made a decision under pressure
• TMAAT you made a decision under a time constraint
• TMAAT you were under stress in the workplace
• TMAAT you had a situation where a checklist did not apply.
• TMA your worst aircraft emergency.
• TMAAT you used numerous resources to complete a task.
• TMAAT you schedule was disrupted and how you dealt with it.
• TMAAT you forgot to do something.
• TMAAT you used your technical knowledge to overcome a problem
• TMAAT you used your technical knowledge to teach a co-worker
• TMAAT you changed something safety related at your company
• TMAAT you went outside of a company policy
• TMAAT you helped change a company policy
• TMAAT you had to follow up on a decision to make sure it was accomplished.
• TMAAT you had to make a quick decision.
• TMAAT you stopped a small problem from becoming a larger problem
• TMAAT you went above and beyond for a crew member or customer
• TMAAT you were able to retain customer loyalty
• TMAAT a customer was excited when you deal with them.
• TMAAT you dealt with a customer complaint
• Tell us your best customer service story.
• TMAAT a customer was not happy with a technical decision you made.
• TMAAT you made a good decision (recently)
• TMA a decision you later regretted
• TMAAT you made a decision too quickly
• What do you know about WestJet
• What has happened recently at WestJet (business news)
• Why do you want to work for WestJet
• Why are you here today?
• Do you have any questions for us
• Is there anything else you would want us to know

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