Virgin America      View Vacancies

Interview Profile

• Phone interview
  • Check airman
  • Review qualifications
  • Discuss pay, benefits
  • Given number to call to schedule interview
• Company presentation
  • Three interviewers
  • Group of interviewees
  • Company vision described
  • Future plans
  • Go around room introducing yourself
  • Answer questions in front of the group
    • Why Virgin?
    • One "TMAAT" question
• One-on-one HR interview
  • Four or five general HR questions
  • 15-20 minutes
  • Personal interactions
  • Questions about past
• Two-on-one pilot interview
  • Five or six Tell me about a time questions
  • Log book review
  • 20-30 minutes
• Tour of facility
  • Introduced to different management personnel

Interview Question Bank

Human Resource Questions

• Why Virgin
• Why leave your current company
• What do you like/dislike about former companies
• Past problems...
  • DUI
  • Failed checkride
  • Accident
  • Incident
  • Letters of warning
• Tell me about a time...
  • You had to deal with stress in the cockpit
  • You had to divert, what would you have done differently
  • You exceeded customers expectations
  • You had to improve crew morale
  • You developed a personal or professional relationship at work
  • Your subordinates gave you positive feedback at work
  • You reprimanded a peer or subordinate.
  • You fostered a relationship with another crew member while at work
  • You had a conflict with a coworker who resisted your instructions
  • Someone did not follow your recommendation
  • You used humor to diffuse a situation
  • You disagreed with the decision of a superior
  • You had to deal with an unusual or unrealistic request
  • You refused a request
  • You had to deal with a difficult crewmember.
  • You saw someone do something unsafe and how you handled it.
  • You made a decision under pressure
  • You made a decision under a time constraint
  • You had a situation where a checklist did not apply.
  • Your worst aircraft emergency.
  • You used numerous resources to complete a task.
  • You schedule was disrupted and how you dealt with it.
  • You forgot to do something.
  • You used your technical knowledge to overcome a problem
  • You used your technical knowledge to teach a co-worker
  • You changed something safety related at your company
  • You went outside of a company policy
  • You helped change a company policy
  • You had to follow up on a decision to make sure it was accomplished.
  • You had to make a quick decision.
  • You stopped a small problem from becoming a larger problem
  • You went above and beyond for a crew member
  • You were able to retain customer loyalty
  • A customer was excited when you dealt with them.
  • You dealt with a customer complaint
  • A customer was not happy with a technical decision you made.
  • You made a good decision (recently)
  • You made a decision you later regretted
  • Tell me about a time:
  • CRM broke down.
  • You changed the mind of a group of people (positive or negative)
• What aviation associations are you involved with?

Comments

• Dress code is business casual
• Virgin America will provide lunch at some point during the day
• If you are a legacy guy or girl they do not want to hear about you being a sky nazi. VX is a great company to fly for and they do things that other airlines are not even touching regarding FLT OPS. Good luck!